Life Insurance Claims
We wish to extend to you our sincere sympathy on the death of your family member, colleague or friend.

Each claim is handled professionally, with courtesy and respect for your individual needs. We are committed to completing the claims process as smoothly and quickly as possible.

In order that we may process your claim as soon as possible, please provide us with the following:

  • The original policy (If lost, complete policy section on claimant statements). (Details)

  • A certified death certificate of the insured (Details)

  • Completed Claimant's Statement signed by the beneficiary and witnessed by a non-related adult. (Details) Click here for a downloadable form.

  • Newspaper clipping or obituary. (Details)

  • If the beneficiary is deceased, enclose a copy of the death certificate. (Details)

  • If any portion of the death benefit is being assigned to a funeral home, the assignment form must include the funeral home's FEIN# and must be witnessed by a Certified Notary Public. (Details)

Our staff is available Monday through Thursday 8:00-5:00 and 8:00-3:00 on Friday (CST) to assist with your claim. You may contact us at (800) 323-0050 or email us at Our mailing address is:


Claims Department
PO Box 5147
Springfield, Il 62705-5147

Fax (888) 686-5669











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