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Only your best will do
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Practice appropriate e-mail and communication etiquette
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Be
problem solvers
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Create
festive atmosphere
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Respect
all people - act with honesty and integrity
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Listen
- to yourself and others
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Be
positive
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Deliver
more than expected – open early - close late
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Give
credit where credit is due
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Consider
ourselves hosts to our guests - escort rather than point
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Live
well, laugh often, love much
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Answer the phone with a smile - repeat name back
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(Cross
the line) It’s all our job
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Together
each accomplishes more
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Participate,
be involved, be committed
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Maintain
a balance in your life
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Be
a responsible steward of assets - of resources - of facility
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Be
supportive (encourage) growth opportunities, embrace change
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Servants attitude - be humble - help people
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"Thank you for calling" - should be a greeting,
not an announcement
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Look
for the learning experience in every situation
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Master
your job - LOMA
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Own
and energize the Mission Statement