About Us

Mission Statement

The UTG Family is committed to making a positive difference in the lives of those we touch by:

  • Believing in ourselves and each other.

  • Providing quality, one-on-one customer service and valuing our relationships.

  • Ensuring profitability through administrative efficiency.

  • Giving of ourselves to the community and sharing the rewards of our endeavors.

          Motto:   WE CARE

    

Corporate Values

  • Only your best will do

  • Practice appropriate e-mail and communication etiquette

  • Be problem solvers

  • Create festive atmosphere

  • Respect all people - act with honesty and integrity

  • Listen - to yourself and others

  • Be positive

  • Deliver more than expected – open early - close late

  • Give credit where credit is due

  • Consider ourselves hosts to our guests - escort rather than point

  • Live well, laugh often, love much

  • Answer the phone with a smile - repeat name back

  • (Cross the line) It’s all our job

  • Together each accomplishes more

  • Participate, be involved, be committed

  • Maintain a balance in your life

  • Be a responsible steward of assets - of resources - of facility

  • Be supportive (encourage) growth opportunities, embrace change

  • Servants attitude - be humble - help people

  • "Thank you for calling" - should be a greeting, not an announcement

  • Look for the learning experience in every situation

  • Master your job - LOMA

  • Own and energize the Mission Statement

 


 

 

 

 

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