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Customer Satisfaction Department Testimonials As executrix of my father’s estate (and a lawyer), I was totally impressed and pleased with the service I received from Universal Guaranty. My father had a small policy with Universal, and both my mother (the beneficiary) and I were treated with compassion, respect and professionalism. I would highly recommend Universal to anyone needing insurance. The telephone contact and letters received from Universal were carefully and empathetically written and I found your company a pleasure to deal with in a trying time. Thank you!
Thank you for your
expressions of sympathy and hope. They are real morale boosters during
these turbulent times. My son joins me to say “thank you” for keeping
alive the goodness of the human spirit.
Thank you for the prompt handling of the claim for the insurance policy for my husband’s death. Also, I wish to express my appreciation…for your thoughtful letters of sympathy. I found it most heartwarming (and a bit surprising) to find that there are people in the business world who are willing and able to be both efficient and caring. I will certainly remember you kind people always!
When dealing with insurers, I put matters in three areas when judging their delivery: text, promptness and attitude. Of these, your company has excelled. Particularly of your direct assistance, you make these three points a highlight in a grand way. You have been a pleasure with which to work. I am grateful.
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